Fee Protection Scheme
What Is The Fee Protection Scheme?
The Fee Protection Scheme (FPS) is a mandatory scheme under the EduTrust Certification Scheme that serves to protect students’ fees in the event a private education institution is unable to continue operating due to insolvency, and/or regulatory closure.
How Have We Implemented This Scheme?
Orita Sinclair School of Design, New Media & the Arts (OS) has implemented FPS by way of the FPS escrow scheme. Under the escrow scheme, private education institutions are not allowed to collect any course fees from their students. Instead, students are to deposit their fees into the escrow bank account which the school has opened with any one of the CPE-appointed bank. OS’s appointed FPS provider is Development Bank of Singapore (DBS).
Please refer to the OS’s Certificate of Escrow Establishment here.
Please refer to the Master Escrow Agreement dated 22 December 2009 here.
The details of our Escrow Account are as follows:
Escrow account name: Orita Sinclair Sch Pte Ltd STFA (Escrow)
Escrow account number: 0039205546
FPS Insurance Scheme
With effect from 12 April 2016, the school has also adopted FPS Insurance Scheme. Students will deposit their course fee to school’s current account with DBS Bank. The school will buy the fee protection insurance from Longpac Insurance Bhd.
Please refer to OS’s Certificate of Insurance here
Our List of Approved Recruitment Agents
We only work with a small number of recruitment agents who have met the stringent selection criteria set by us. We maintain an up-to-date agent list in this section. We do not work with agents whose names are not on this list.
Please contact the us at email@example.com if you need further details on our agents.
|Existing Agents||Country||Contract valid until|
|Yellow Tree Academy||India||26/08/2017|
|CV. Universal Services||Indonesia||26/10/2017|
|Agents no longer represent Orita Sinclair||Contract ended on|
|Wuhan Cambridge Education Consultation & Services Co. Ltd., Shunde Branch||21/09/2016|
|Wuhan Cambridge Education Consultation & Services Co. Ltd., Wuhan City||12/10/2016|
|Beijing Maxsine International Culture Development Co. Ltd.||20/10/2016|
|IMTP Consultancy Services (Chennai) Private Ltd.||22/10/2016|
|One Syllable LLP||15/12/2016|
What is the Standard Student Contract?
Orita Sinclair School of Design, New Media & the Arts signs a student contract (following the standard CPE student contract) with every student during admission. The student contract indicates the detailed breakdown of total fees payable by the student together with the payment schedule, as well as other conditions and agreements that relate to the programme of study.
In addition, students are required to sign an advisory note (based on a standard CPE template) prior to signing the student contract to ensure that they have understood and agreed to all the terms of the contract.
Please refer to www.cpe.gov.sg to find out more about the student contract.
The School’s refund policy is as follows:
Refund for Withdrawal with Cause
- PEI fails, for any reason, to commence the Course on the Course Commencement Date;*
- PEI terminates the Course, for any reason, prior to the Course Commencement Date;*
- PEI fails, for any reason, to complete the Course by the Course Completion Date;
- PEI terminates the Course, for any reason, prior to Course Completion Date;
- The Student’s Pass application is rejected by Immigration and Checkpoint Authority (ICA);
- PEI has not ensured that the student meets the course entry or matriculation requirement as set by the organization stated in Schedule A within any stipulated timeline set by CPE
*School’s non-performance (i.e. cancellation of a class before it begins) arises due to insufficient number of students to make up a class
The student should be informed in writing of alternative study arrangements (if any) and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the student decide to withdraw, within seven (7) working days of the above notice.
Time Frame for Refund: Within 7 working days with necessary documentation
Refund for Withdrawal without Cause
Where the student withdraws from the Course for any reason other than those set out in ‘Withdrawal for Cause’ above or ‘Force Majeure’ conditions described in Clause 9 of the standard Student Contract.
Amount: The amount refunded is based on when the student’s written notice of withdrawal is received, as indicated below, less application fees (non-refunable) and any 3rd party charges.
|% of the aggregate amount of the Course Fees and Miscellaneous Fees paid||If Student’s written notice of withdrawal is received|
|100%||“Maximum Refund” More than 30 days before the Course Commencement Date|
|80%||Between 29 and 15 calendar days before the Course Commencement Date|
|50%||Not more than 14 calendar days before the Course Commencement Date|
|0%||On or after the Course Commencement Date|
Time Frame for Refund: Refund made within 7 working days from effective date of withdrawal (if this is different from date of receipt of notice).
Students have a 7-working days cooling off period after signing the contract, during which they are entitled to get the Highest Percentage Refund according to Schedule D in the Student Contract of the fees already paid if the student submits a written notice of withdrawal to the PEI within the cooling-off period, regardless of whether the Student has started the course or not. The 7-working days will start from the date the student receives the signed Contract by both the student and OS.
Course deferments are only allowed for local students. Student who wish to defer must submit a Request for Deferment. Deferment is reviewed on a case-by-case basis and will normally granted for medical reasons, national service and other valid reasons. Documented proof must be attached to the Request for Deferment. There will be no refund of course fees in the case of deferments. International students may not defer. Instead, they must withdraw from the course and if they wish to continue their studies at a later stage, they must reapply to study at the School in accordance with the application procedures for international students.
- The School’s refund procedure covers the following commonly occurring situations:
- School’s non-performance
- ICA not approving the student pass
- Student changes his mind during the 7-working days cooling off period
- Student’s withdrawal
- The procedure for student-initiated refund (due to the student’s withdrawal / change of mind during cooling period, etc) is as follows:
- The student gives a written letter to the School requesting a refund with the reasons for refund.
- The School will calculate the amount of refund and explain the breakdown of the refund to the student. The student then signs an acknowledgement form.
- Once approved, the School will arrange for the escrow account provider to refund the money directly to the student.
- The procedure for a school-initiated refund (due to the School not performing / ICA not approving the student pass, etc) is as follows:
- Upon receipt of written confirmation that the course will not run or the student pass has not been approved, the School will calculate the amount of refund due to the student.
- Once approved, the School will arrange for the escrow account provider to refund the money directly to the students.
Transfer & Withdrawal Policies
- Students may be allowed to transfer from a course X to another course Y within the School, within 2 months of the commencement of course X, with the approval of the Academic Director. A transfer fee of $600 is payable.
- Should a student transfer from course X to another course Y, then withdraw from course Y during the 7 day cooling off period, this is treated as a withdrawal from the original course X.
- A transfer to another private school is regarded as a withdrawal from Orita Sinclair.
- The School allows students to withdraw from a course in accordance with the fee refund policy indicated in section 4.3.1 of the school’s policy.
- The table below summarises the key aspects of the transfer and withdrawal policies.
|Circumstances in which request will be granted||The (new) course is being run and has vacancies.||Principal to interview first.|
|Additional fee payable||A transfer fee of $600 is payable.||None.|
|Status of student pass||Apply a new student pass for student.||Cancel the existing student pass.|
|Condition for refund||Balance of unconsumed fees can be transfered to new course at Orita Sinclair. But the 7- day cooling period does not apply to new course. A transfer to another private school is regarded as a withdrawal from Orita Sinclair.||Refer to Refund Policy. No refund if course has commenced.|
|Time frame for processing||4 weeks||4 weeks|
The School’s procedure for withdrawal is as follows:
- When the student gives written notice of his intention to withdraw (FRM-029), the Administration Manager will give the Request for Withdrawal to the Principal, who will talk to the student to find out why he wants to withdraw.
- If student does not change his intention, the Principal passes the case back to the Administration Manager with instructions to process the withdrawal.
- The Administration Manager attends to the various withdrawal matters including:
- issuance of a letter to student effecting the withdrawal
- cancellation of the student pass
- termination of the contract
- informing the FPS provider
- refunding the student
- issuing the attendance record, if applicable
- administering the end-of-course survey, if applicable
The School’s procedure for transfer to another course within the School is as follows:
- When the student gives written notice of his intention to transfer course (FRM-030), the Administration Manager will give the Request for Transfer to the Principal.
- The Principal or Academic Director will discuss with student the reasons for his wanting to transfer, and explain to the student the implications for his student pass, etc. The student is invited to decide how he wants to proceed, whether to:
- stop temporarily and start again later in his new course, or
- maintain his current course and apply for a new student pass simultaneously for the new course.
If the student wishes to stop temporarily:
- The Principal will pass the case to the Administration Manager with instructions, if any, for processing.
- The Administration Manager will attend to the various transfer matters including:
- issuance of a letter to student effecting the transfer
- cancellation of the student pass and applying for a new one
- termination of the existing contract and issuance of a new one
- informing the FPS provider
- transferring the student’s account to the new course (unused fee, how much to top up, etc)
If the student wishes to maintain his current course and simultaneously apply for a new student pass for new course:
- The Administration Manager will start applying for a new student pass.
- The Administration Manager gives a new contract to the student.
- The student signs the contract, and pays the transfer fee.
- The Administration Manager applies for a new FPS number and gives the student a confirmation letter that gives his account information, and how to make full payment.
- Student makes full payment to the escrow account, copying to OS.
- Orita Sinclair confirms receipt of funds, and Administration Manager issues the receipt.
- Once the new student pass is approved, the transfer takes place. Administration Manager informs FPS provider. Based on the date, Administration Manager will inform CPE within 3 days.
University of Derby
Students who have successfully completed the Diploma in Design Communication programme and gained IELTS 6.0 (or equivalent) in English language will gain entry with advance standing to Year 2 (Level 5) at University of Derby, in United Kingdom, for the following undergraduate programmes:
- BA (Hons) Graphic Design
- BA (Hons) Illustration
- BA (Hons) Animation
Our graduates may also be considered to gain entry to Year 3 (Level 6) of the above undergraduate programmes through a submission of a digital portfolio to a satisfactory standard to progress to Level 6.
Visit www.derby.ac.uk for more information
University of Chester
Students who have successfully completed the Diploma in Design Communication programme and gained IELTS 6.0 with a minimum 5.5 in all area required (or equivalent) in English language will gain entry with advance standing to Year 2 (Level 5) of the Bachelor of (Hons) Graphic Design programme at University of Chester, in United Kingdom.
For more information on the programme offered please visit herehttp://www.chester.ac.uk/undergraduate/graphic-design
Students who have successfully completed the Diploma in Music Production and Audio Engineering programme and gained IELTS 6.0 with a minimum 5.5 in all area required (or equivalent) in English language will gain entry with advance standing to Year 2 (Level 5) of the Bachelor of (Hons) Media programme at University of Chester.
For more information on the programme offered please visit herehttp://www.chester.ac.uk/undergraduate/media
Visit http://www.chester.ac.uk/ for more information
Students who have successfully completed the Diploma in Music Production & Audio Engineering may apply to enrol in the JMC Bachelor of Creative Technology (Audio Engineering and Sound Production) located in Australia, and to complete 13 out of 24 modules of study. They must also satisfy the English language proficiency requirements for international students of an overall IELTS score of 6.0 or equivalent.
Visit http://www.jmcacademy.edu.au/international for more information.