What Is EduTrust

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EduTrust is a voluntary certification scheme administered by the Committee for Private Education (CPE) is part of SkillsFuture Singapore (SSG) that helps to distinguish higher quality players in Singapore’s private education industry.

Established under the Private Education Act, CPE is a statutory board empowered with the legislative power to regulate the private education sector.

Orita Sinclair School of Design & Music has been awarded 1-year EduTrust certification from CPE.

See an image of our certificate and click on it to view the original file.

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Fee Protection Scheme

What Is The Fee Protection Scheme?

The Fee Protection Scheme (FPS) is a mandatory scheme under the EduTrust Certification Scheme that serves to protect students’ fees in the event a private education institution is unable to continue operating due to insolvency, and/or regulatory closure.

How Have We Implemented This Scheme?

Orita Sinclair School of Design & Music (OS) has implemented FPS by way of the FPS escrow scheme. Under the escrow scheme, private education institutions are not allowed to collect any course fees from their students. Instead, students are to deposit their fees into the escrow bank account which the school has opened with any one of the CPE-appointed bank. OS’s appointed FPS provider is Development Bank of Singapore (DBS).

 

Please refer to the OS’s Certificate of Escrow Establishment here.

Please refer to the Master Escrow Agreement dated 22 December 2009 here.

 

The details of our Escrow Account are as follows:

Escrow account name: Orita Sinclair Sch Pte Ltd STFA (Escrow)

Escrow account number: 0039205546

 

FPS Insurance Scheme

With effect from 12 April 2016, the school has also adopted FPS Insurance Scheme. Students will deposit their course fee to  school’s current account with DBS Bank. The school will buy the fee protection insurance from Lonpac Insurance Bhd.

Please refer to OS’s Certificate of Insurance here

Recruitment Agents

Our List of Approved Recruitment Agents

We only work with a small number of recruitment agents who have met the stringent selection criteria set by us. We maintain an up-to-date agent list in this section. We do not work with agents whose names are not on this list.

Please contact the us at info@orita-sinclair.edu.sg if you need further details on our agents.

Existing Agents Country Contract valid until
School Buzz Singapore 05/10/2017
Yellow Tree Academy India 26/08/2018
Viet Cultural Connections Vietnam 17/09/2017
Agents no longer represent Orita Sinclair Contract ended on
CV. Universal Services 21/09/2017
One Syllable LLP 11/09/2017

Student Contract

What is the Standard Student Contract?

Orita Sinclair School of Design & Music signs a student contract (following the standard CPE student contract) with every student during admission. The student contract indicates the detailed breakdown of total fees payable by the student together with the payment schedule, as well as other conditions and agreements that relate to the programme of study.

In addition, students are required to sign an advisory note (based on a standard CPE template) prior to signing the student contract to ensure that they have understood and agreed to all the terms of the contract.

A copy of the standard CPE advisory note can be downloaded here
A copy of the latest standard CPE student contract (version 3.1) can be downloaded here

Please refer to www.cpe.gov.sg to find out more about the student contract.

Refund Policies

The School’s refund policy is as follows:

Refund for Withdrawal due to Non-Delivery of Course

  1. PEI fails, for any reason, to commence the Course on the Course Commencement Date;*
  2. PEI terminates the Course, for any reason, prior to the Course Commencement Date;*
  3. PEI fails, for any reason, to complete the Course by the Course Completion Date;
  4. PEI terminates the Course, for any reason, prior to Course Completion Date;
  5. The Student’s Pass application is rejected by Immigration and Checkpoint Authority (ICA);
  6. PEI has not ensured that the student meets the course entry or matriculation requirement as set by the organization stated in Schedule A of the Student Contract within any stipulated timeline set by CPE
    *School’s non-performance (i.e. cancellation of a class before it begins) arises due to insufficient number of students to make up a class

The student should be informed in writing of alternative study arrangements (if any) and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the student decide to withdraw, within seven (7) working days of the above notice. ICA charges are not considered Miscellaneous Fees.

Time Frame for Refund: Within 7 working days with necessary documentation

Refund for Withdrawal due to other reasons

Where the student withdraws from the Course for any reason other than those set out in ‘Withdrawal due to Non-Delivery of Course’ above:

Amount: The amount refunded is based on when the student’s written notice of withdrawal is received, as indicated below, less application fees (non-refundable). ICA charges are not considered Miscellaneous Fee.

% of the aggregate amount of the Course Fees and Miscellaneous Fees paid If Student’s written notice of withdrawal is received
100% “Maximum Refund” More than 30 days before the Course Commencement Date
80% Between 29 and 15 calendar days before the Course Commencement Date
50% Not more than 14 calendar days before the Course Commencement Date
0% On or after the Course Commencement Date

Time Frame for Refund: Refund made within 7 working days from effective date of withdrawal (if this is different from date of receipt of notice).

Students have a 7-working days cooling off period after signing the contract, during which they are entitled to get the Highest Percentage Refund according to Schedule D in the Student Contract of the fees already paid if the student submits a written notice of withdrawal to the PEI within the cooling-off period, regardless of whether the Student has started the course or not. The 7-working days will start from the date the contract is signed by both parties (ie. the school and student).

Course deferments are only allowed for local students. Student who wish to defer must submit a Request for Deferment. Deferment is reviewed on a case-by-case basis and will normally granted for medical reasons, national service and other valid reasons. Documented proof must be attached to the Request for Deferment. There will be no refund of course fees in the case of deferments. International students may not defer. Instead, they must withdraw from the course and if they wish to continue their studies at a later stage, they must reapply to study at the School in accordance with the application procedures for international students.

Refund Procedures

  • The School’s refund procedure covers the following commonly occurring situations:
    1. School’s non-performance
    2. ICA not approving the student pass
    3. Student changes his mind during the 7-working days cooling off period
    4. Student’s withdrawal
  • The procedure for student-initiated refund (due to the student’s withdrawal / change of mind during cooling period, etc) is as follows:
    1. The student gives a written letter to the School requesting a refund with the reasons for refund.
    2. The School will calculate the amount of refund and explain the breakdown of the refund to the student. The student then signs an acknowledgement form.
    3. Once approved, the School will arrange for the escrow account provider to refund the money directly to the student.
    4. For student under insurance (FPS), the Finance Executive will prepare the cheque payment to be made to the student.
  • The procedure for a school-initiated refund (due to the School not performing / ICA not approving the student pass, etc) is as follows:
    1. Upon receipt of written confirmation that the course will not run or the student pass has not been approved, the School will calculate the amount of refund due to the student.
    2. Once approved, the School will arrange for the escrow account provider to refund the money directly to the students.
    3. For student under insurance (FPS), the Finance Executive will prepare the cheque payment to be made to the student.

Transfer & Withdrawal Policies

Policies

  1. Students may be allowed to transfer from a course X to another course Y within the School,  with the approval of the Principal. A transfer fee of $600 is payable.
  2. Should a student transfer from course X to another course Y, then withdraw from course Y during the 7 day cooling off period, this is treated as a withdrawal from the original course X.
  3. A transfer to another private school is regarded as a withdrawal from Orita Sinclair.
  4. The School allows students to withdraw from a course in accordance with the fee refund policy indicated in section 4.3.1 of the school’s policy.
  5. The table below summarises the key aspects of the transfer and withdrawal policies.
Transfer Withdrawal
Circumstances in which request will be granted The (new) course is being run and has vacancies. Principal to interview first.
Additional fee payable A transfer fee of $600 is payable. None.
Status of student pass Apply a new student pass for student. Cancel the existing student pass.
Condition for refund Balance of unconsumed fees can be transfered to new course at Orita Sinclair. A transfer to another private school is regarded as a withdrawal from Orita Sinclair. Refer to Refund Policy. No refund if course has commenced.
Time frame for processing 4 weeks 4 weeks

 

Procedures

The School’s procedure for withdrawal is as follows:

  1. When the student gives written notice of his intention to withdraw (FRM-029), the Course Manager forwards the Request for Withdrawal to the Principal, who will talk to the student to find out why he wants to withdraw.
  2. If student does not change his intention, the Principal passes the case back to the Head Administration & Operation with instructions to process the withdrawal.
  3. The Head Administration & Operation attends to the various withdrawal matters including:
    • issuance of a letter to student effecting the withdrawal
    • cancellation of the student pass
    • termination of the contract
    • informing the FPS provider
    • refunding the student
    • issuing the attendance record, if applicable
    • administering the end-of-course survey, if applicable

 

The School’s procedure for transfer to another course within the School is as follows:

  1. When the student gives written notice of his intention to transfer course (FRM-030), the Course Manager forwards the Request for Transfer to the Principal.
  2. The Principal and Course Manager will discuss with student the reasons for his wanting to transfer, and explain to the student the implications for his student pass, etc. The student is invited to decide how he wants to proceed, whether to:
    • stop temporarily and start again later in his new course, or
    • maintain his current course and apply for a new student pass simultaneously for the new course.

 

If the student wishes to stop temporarily:

  1. The Principal will pass the case to the Head Administration & Operation with instructions, if any, for processing.
  2. The Head Administration & Operation and Finance Executive will attend to the various transfer matters including:
    • issuance of a letter to student effecting the transfer
    • cancellation of the student pass and applying for a new one
    • termination of the existing contract and issuance of a new one
    • informing the FPS provider
    • transferring the student’s account to the new course (unused fee, how much to top up, etc)

 

If the student wishes to maintain his current course and simultaneously apply for a new student pass for new course:

  1. The Head Administration & Operation will start applying for a new student pass.
  2. Once Student Pass is approved, the Head Administration & Operation gives a new contract to the student.
  3. The student signs the contract, and pays the transfer fee.
  4. The Finance Executive prepares a new set of FPS documents for the student.

Further Studies

University of Derby

why-orita-university-of-derbyuni

Students who have successfully completed the Diploma in Design Communication programme and gained IELTS 6.0 (or equivalent) in English language will gain entry with advance standing to Year 2 (Level 5) at University of Derby, in United Kingdom, for the following undergraduate programmes:

  • BA (Hons) Graphic Design
  • BA (Hons) Illustration
  • BA (Hons) Animation

Our graduates may also be considered to gain entry to Year 3 (Level 6) of the above undergraduate programmes through a submission of a digital portfolio to a satisfactory standard to progress to Level 6.

Visit www.derby.ac.uk for more information

University of Chester

why-orita-university-of-chester

Students who have successfully completed the Diploma in Design Communication programme and gained IELTS 6.0 with a minimum 5.5 in all area required (or equivalent) in English language will gain entry with advance standing to Year 2 (Level 5) of the Bachelor of (Hons) Graphic Design programme at University of Chester, in United Kingdom.

For more information on the programme offered please visit herehttp://www.chester.ac.uk/undergraduate/graphic-design

Students who have successfully completed the Diploma in Music Production and Audio Engineering programme and gained IELTS 6.0 with a minimum 5.5 in all area required (or equivalent) in English language will gain entry with advance standing to Year 2 (Level 5) of the Bachelor of (Hons) Media programme at University of Chester.

For more information on the programme offered please visit herehttp://www.chester.ac.uk/undergraduate/media

Visit http://www.chester.ac.uk/ for more information

JMC Academy

why-orita-jmc-academy

Students who have successfully completed the Diploma in Music Production & Audio Engineering may apply to enrol in the JMC Bachelor of Creative Technology (Audio Engineering and Sound Production) located in Australia, and to complete 13 out of 24 modules of study. They must also satisfy the English language proficiency requirements for international students of an overall IELTS score of 6.0 or equivalent.

Visit http://www.jmcacademy.edu.au/international for more information.